Privacy Policy

Last Updated: November 2024

Introduction

At Sequenxa, we understand that privacy and security are fundamental to our services and your trust. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

By using Sequenxa's services, you consent to the data practices described in this policy. For any questions about our privacy practices, please contact us at legal@sequenxa.com.

Information We Collect

We collect the following types of information:

Personal Identifiers

Names and email addresses
Phone numbers and contact information
Government-issued identification numbers (when required)
Professional credentials and affiliations

Biometric Data

Facial recognition templates
Signature patterns and characteristics
Behavioral biometric patterns

Technical Information

IP addresses and device identifiers
Browser types and settings
Operating system information
Network and connection data

Usage Data

Service interaction patterns
Feature usage statistics
Authentication behaviors
System access logs

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our security services
To detect and prevent security threats
To improve and personalize your experience
To comply with legal obligations
To analyze and enhance our security measures
To communicate important service updates

All data processing is conducted ethically and in accordance with applicable data protection laws and regulations.

Data Retention

We retain your personal data for up to one year from the last date of service usage. This retention period may be extended if:

Required by law or regulatory obligations
Necessary for ongoing security investigations
Required for legitimate business purposes

You may request deletion of your data by contacting legal@sequenxa.com. We will process your request within 30 days, subject to legal and operational requirements.

Data Security

We implement robust security measures to protect your data:

End-to-end encryption for data transmission
Advanced access control systems
Regular security audits and assessments
Employee training on data protection
Physical and technical safeguards
24/7 security monitoring

While we implement the highest security standards, no system is completely immune to security risks. We continuously update our security measures to address emerging threats.

Your Rights

You have the following rights regarding your personal data:

Right to access your personal data
Right to correct inaccurate data
Right to request data deletion
Right to restrict processing
Right to data portability
Right to object to processing

To exercise these rights, please contact us at legal@sequenxa.com. We will respond to your request within 30 days.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through:

Standard contractual clauses
Data processing agreements
Privacy Shield certification
Regional data storage options

All international transfers comply with applicable data protection laws and maintain the same level of security as domestic processing.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes through:

Email notifications
Website announcements
In-app notifications

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.