Privacy Policy

Last Updated: November 2024

Introduction

At Sequenxa, we understand that privacy and security are fundamental to our services and your trust. This Privacy Policy describes how we collect, use, and protect your personal information when you use our products and services.

By using Sequenxa's services, you consent to the data practices described in this policy. For any questions about our privacy practices, please contact us at legal@sequenxa.com.

This Privacy Policy applies to all Sequenxa products and services, including:

Sequenxa Origin™ — Identity verification and breach containment platform
Sequenxa Tundra™ — Behavioral intelligence and continuous trust monitoring
Sequenxa Glacier™ — Immutable evidence preservation and storage
Sequenxa Dune™ — Network and relationship intelligence
Sequenxa Faultline™ — Continuous monitoring and early detection
Sequenxa Crater™ — Digital landscape intelligence

Information We Collect

Account Information

When you create a Sequenxa account, we collect:

Full name and contact information
Email address and phone number
Organization name and business details
Billing and payment information
Account credentials and authentication data

Identity Verification Data (Origin)

When you use Sequenxa Origin for identity verification, we may collect:

Government-issued identification documents
Biometric data including facial recognition imagery
Address verification documents
Professional credentials and certifications
Verification session recordings and timestamps

Behavioral Intelligence Data (Tundra)

Sequenxa Tundra collects behavioral patterns to establish and maintain trust baselines:

Device fingerprint information (browser type, operating system, screen resolution)
Mouse movement patterns and interaction behaviors
Keystroke timing patterns (timing only, not content)
Geographic location and IP address data
Session duration and navigation patterns
Confidence scores and behavioral anomaly indicators

Evidence and Document Data (Glacier)

When using Sequenxa Glacier for evidence preservation:

Uploaded documents and files
Cryptographic hash values
Blockchain notarization records
Chain of custody metadata
Access and verification logs
Vault configuration and retention settings

Network Intelligence Data (Dune)

Sequenxa Dune may collect:

Organizational relationship data
Network connection patterns
Affiliation and influence mapping data
Risk factor assessments

Monitoring Data (Faultline)

Sequenxa Faultline collects:

System health and availability metrics
Threat detection signals
Alert and notification records
Compliance monitoring data

Technical and Usage Data

Across all products, we collect:

Service interaction patterns
Device and browser information
IP addresses and geographic indicators
Authentication and access logs
Error and performance logs
System access logs

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our security services
To detect and prevent security threats
To improve and personalize your experience
To comply with legal obligations
To analyze and enhance our security products
To communicate with you about service updates

All data processing is conducted lawfully and in accordance with applicable data protection regulations.

Data Retention

We retain your personal data for up to one year from the last date of service usage. The retention period may be extended if:

Required by regulatory obligations
Necessary for ongoing security investigations
Required for legitimate business purposes
Preserved in Glacier vaults at your direction

You may request deletion of your data by contacting legal@sequenxa.com. We will process your request within 30 days, subject to legal and essential business retention requirements.

Product-Specific Retention

Origin: Verification records retained for duration of service agreement plus 7 years for compliance purposes.
Tundra: Behavioral baseline data retained for active session monitoring. Historical behavioral data archived after 2 years.
Glacier: Evidence preserved indefinitely unless you request deletion. Blockchain notarization records (cryptographic hashes only) are immutable and cannot be deleted.
Faultline: Monitoring and alert data retained for 2 years.

Data Security

We implement robust security measures to protect your data:

End-to-end encryption for data in transit
AES-256 encryption for data at rest
Advanced access control systems
Regular security audits and assessments
Employee training on data protection
Physical and technical safeguards
24/7 security monitoring

Zero-Knowledge Architecture (Glacier)

Sequenxa Glacier employs zero-knowledge encryption. Your encryption keys are never stored on our servers. We cannot access the contents of your encrypted evidence. If you lose your encryption keys, we cannot recover your data.

Behavioral Data Protection (Tundra)

All behavioral data is hashed and anonymized. We store keystroke timing patterns only—never keystroke content. Behavioral baselines are encrypted with per-organization keys.

While we employ the highest security standards, no system is completely immune to security risks. We continually update our security measures to address emerging threats.

Your Rights

You have the following rights regarding your personal data:

Right to access your personal data — Request a copy of all data we hold about you
Right to correct inaccurate data — Update or correct any inaccurate information
Right to request data deletion — Request erasure of your personal data
Right to restrict processing — Limit how we process your data
Right to data portability — Receive your data in a structured, machine-readable format
Right to object to processing — Object to certain types of data processing

To exercise these rights, please contact us at legal@sequenxa.com. We will respond to your request within 30 days.

Glacier-Specific Rights

While Glacier provides immutable evidence preservation, you maintain full control:

You can delete vaults and evidence at any time
Blockchain records contain only cryptographic hashes, not file contents
Deleted files cannot be reconstructed from blockchain records
Data subject access requests are supported through platform controls

Third-Party Services

We work with trusted third-party service providers to deliver our services. These providers fall into the following categories:

Enterprise authentication and single sign-on providers
Identity verification and document validation services
Cloud infrastructure and secure object storage providers
Database and application hosting services
Blockchain networks for cryptographic notarization
Email and SMS communication services

All third-party providers are contractually obligated to protect your data and comply with applicable data protection laws. We conduct security assessments of our vendors and maintain data processing agreements with all providers who handle personal data.

International Data Transfers

Your data may be transferred to and processed in locations other than your own. We ensure appropriate safeguards are in place through:

Standard Contractual Clauses
Data processing agreements
Privacy Shield certification (where applicable)
Regional data storage options

All international transfers comply with applicable data protection laws and maintain the same level of security protection as domestic processing.

Data Residency (Glacier)

Sequenxa Glacier allows you to specify geographic storage locations during vault creation. We support data residency in multiple regions to meet your compliance requirements.

Cookies and Tracking

We use essential cookies and similar technologies to:

Maintain your session and authentication state
Remember your preferences and settings
Analyze service usage and performance
Enhance security through device recognition

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect service functionality.

Children's Privacy

Sequenxa services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately at legal@sequenxa.com.

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes through:

Email notifications
Website announcements
In-app notifications

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

For privacy-related inquiries or to exercise your data rights:

Email: legal@sequenxa.com

Mailing Address:

Sequenxa Corporation

30 N Gould St Ste R

Sheridan, WY 82801

United States

We aim to respond to all inquiries within 30 days.

Product-Specific Privacy Notices

Sequenxa Origin™

Origin processes identity verification data including government-issued documents and biometric information. This data is used solely for verification purposes and is encrypted at rest. Verification records may be shared with Glacier for evidence preservation at your organization's discretion.

Sequenxa Tundra™

Tundra analyzes behavioral patterns to maintain continuous trust. We emphasize: Tundra is behavioral intelligence, not surveillance. We analyze patterns to understand trust—we do not track productivity or police behavior. All behavioral data is anonymized and hashed to protect privacy.

Sequenxa Glacier™

Glacier provides tamper-proof evidence preservation. We employ zero-knowledge encryption, meaning Sequenxa cannot access your evidence contents. Blockchain notarization stores only cryptographic hashes—never file contents. You maintain complete control over your preserved evidence.

Sequenxa Dune™

Dune processes relationship and network data to identify risk factors and influence patterns. This intelligence is used for security assessment purposes and is subject to the same protection standards as all Sequenxa data.

Sequenxa Faultline™

Faultline monitors for security threats and anomalies. Alert and detection data is processed in real-time and retained according to our standard retention schedule.

Sequenxa Crater™

Crater processes digital intelligence data for threat detection and response. All intelligence gathering complies with applicable laws and organizational policies.