Last Updated: November 2024
Welcome to Sequenxa. These Terms of Service ("Terms") govern your access to and use of Sequenxa's services, including our website, platform, and all related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. For any questions about these Terms, please contact us at legal@sequenxa.com.
Sequenxa provides sophisticated security intelligence and identity verification services powered by advanced AI technology. Our Services include but are not limited to identity verification, background intelligence, and secure data processing.
Our Services utilize proprietary AI workflows and data models to provide accurate and reliable verification results. We continuously evolve our Services to maintain the highest standards of security and efficiency.
To use our Services, you must:
Business clients must designate an authorized representative who will be responsible for managing the account and ensuring compliance with these Terms.
All fees are non-refundable once verification or AI processing begins. Enterprise clients may choose quarterly or annual invoicing options.
You are responsible for all applicable taxes and fees associated with your use of the Services. Payment methods must be valid and current at all times.
All Services, software, branding, proprietary AI workflows, and data models are the exclusive intellectual property of Sequenxa Inc. No part of the platform may be copied, reverse-engineered, or used to build competing services.
Users retain ownership of submitted content but grant Sequenxa a non-exclusive, revocable license to process it for verification and storage purposes.
You are prohibited from:
Violations may result in immediate termination of your access to the Services.
You may delete your account at any time. However, verified data will be archived for compliance purposes in accordance with applicable laws and regulations.
Sequenxa reserves the right to suspend or terminate your access to the Services for violations of these Terms, security threats, or non-payment. No refunds will be issued upon termination.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SEQUENXA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
We do not guarantee that verifications will be accepted by third parties. The accuracy of our Services depends on the information available and provided.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEQUENXA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
We are not liable for:
You agree to indemnify and hold harmless Sequenxa, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:
Sequenxa may modify, suspend, or discontinue any part of the Services at any time. While we target 99.9% uptime, we do not guarantee uninterrupted access to the Services.
We will make reasonable efforts to notify you of material changes to the Services through our website or email communications.
These Terms are governed by the laws of British Columbia, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of British Columbia.
Any dispute arising from these Terms or the Services will be resolved through the following process:
All disputes must be resolved individually, and no class actions may be brought under these Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and Sequenxa regarding the Services, superseding any prior agreements.
Failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will notify you of any material changes by:
Your continued use of the Services after such changes constitutes your acceptance of the updated Terms.